Service and Support

Welcome to Acey DC E-Bikes!

 

Please use the form (below) to contact us during or after business hours. If you need to speak to someone right away, just give us a call!

 

Be assured, if you are experiencing any problems with your Acey E-Bike, we promise to move mountains to resolve any issues quickly.

EMAIL / PHONE
CONTACT HOURS

 

support@aceydc.com  |   Text/Tel. 714-485-3474

 

Monday - Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday: 10:00 AM - 3:00 PM

All Hours Pacific Time

Location / Test Rides

 

WE ARE AN ONLINE STORE WITH OFFLINE SERVICES FOR LOCAL CUSTOMERS

 

Local, offline services include:

  • Test Rides by appointment only.

  • Free assembly and pickup.

  • Local delivery available.

  • Repairs, tuneups, warranty, customer service- - by appointment.

 

​Test Rides:

If you live in or will be visiting beautiful Southern California and the Costa Mesa area, we're surrounded by parks, the beach and great bike trails to ride. We'd love to meet you and give you the opportunity to get a true sense of riding one of our e-bikes in the real world, not around a parking lot.

To schedule a test ride, please email us or give us a call!

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Thank you.

We'll respond as quickly as we can!