IMPORTANT SHIPPING NOTICE! SIGNATURE REQUIRED!
All deliveries will be insured and therefore will require an adult's signature for delivery. You will be provided with tracking information after your order is processed so you can anticipate delivery - generally 3-5 business days.
Currently, we are shipping only to the lower 48 United States.
Most e-bikes are immediately scheduled for shipment the next business day and are tested and repacked for shipping within 24 hours.
Please make sure someone is available to accept and secure residential delivery. Keep in mind the box is large and heavy and should not be left unattended in public view - the shipping insurance ends at delivery and does not cover theft or damage after delivery is accepted.
You may also choose to ship your e-bike to your place of work and have reception or a co-worker sign for it. Make sure you are prepared to transport your e-bike home from the delivery location.
LOCAL BIKE SHOP DELIVERY:
Most bike shops will unpack, assemble and adjust your e-bike for a small fee, but there are a few that won't work on bikes they don't sell. Please make sure you contact the bike shop in advance to make arrangements and agree on fees prior to entering their delivery information.